UB Information Technology

CIT Help Desk

About Us

We serve as the primary resource of centralized computer assistance for University at Buffalo faculty, students, and staff. We're dedicated to offering you any technical support you may need, and we've developed a wide variety of online resources for you to use. Please feel free to browse around, and please be sure to let us know what you think!

Our Mission

The CIT Help Desk exists to aid the University at Buffalo in its mission of instruction, education, and research through excellence in information technology support. Our philosophy is to proactively educate and assist the University community in answering its information technology utilization questions in the most timely, accurate, and courteous manner possible.

Our progressive work environment rewards employees for work well done and provides them with myriad learning and promotional opportunities. Our dynamic organization strives to improve and expand services through a process of continuous self-evaluation and the incorporation of customer feedback.